Troubleshooting ILS Admin Tool Connection – Running a Traceroute

Troubleshooting ILS Admin Tool Connection – Running a Traceroute

Troubleshooting ILS Admin Tool Connection – Running a Traceroute

Running a Traceroute on Windows

  1. Open the Command Prompt:
    • Go to Start > Run.
    • Type cmd and press Enter.
    • A command prompt window will open with a blinking cursor, e.g., C:\Documents and Settings\yourname>_.
  2. Run the traceroute command:
    • Type: tracert [hostname]
      (Replace [hostname] with the IP address or name of the server you are testing.)
  3. Wait for the test to complete:
    • The process may take up to a minute or more.
    • It will generate a list of the connections between the client and the server’s IP address.

Running a Traceroute on macOS

  1. Use Built-in Network Tools:
    • Open Finder and navigate to Macintosh HD > Applications > Utilities.
    • Open one of the following tools:
      • Network Utility:
        • Click the Traceroute tab.
        • Enter the hostname of the server you are testing.
      • Terminal:
        • Type: traceroute [hostname]
          (Replace [hostname] with the name or IP address of the server you are testing.)
  2. Wait for the test to complete:
    • The process may take up to a minute or more.
    • It will generate a list of the connections between the client and the server’s IP address.

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