Avoiding Conflicts Between Volocity and Antivirus Software

Antivirus or SIEM software, including Windows Defender, may affect Volocity's performance, particularly due to real-time protection features. To prevent conflicts and ensure optimal performance while maintaining security, consider one of the following options:

1. Disable Real-Time Protection (Not Recommended)

• Disabling real-time protection completely is the simplest option, but it leaves the entire system vulnerable to threats.
• Windows Defender:
  • Go to Windows Security > Virus & Threat Protection > Manage Settings.
  • Toggle Real-time Protection to Off.
• Institutional AV:
  • This option may not be permitted by your institution’s IT policies.

2. Disable Real-Time Protection for Volocity (Recommended)

• Configure your antivirus to exclude Volocity's processes and directories from real-time protection. This strikes a balance between security and performance.

For Windows Defender:

• Open Windows Security and navigate to Virus & Threat Protection > Manage Settings > Exclusions > Add or Remove Exclusions.
• Add the following:
  • Process: Volocity.exe
  • Directory: The folder where Volocity is installed (e.g., C:\Program Files\Volocity\).

For Institutional AV/SIEM:

• Work with your IT team to configure exclusions for the Volocity application.

3. Disable Real-Time Protection for Volocity Data Files

• Configure your antivirus to exclude specific file types or the Volocity data folder from real-time scanning.

For Windows Defender:

• Add an exclusion for the Volocity data folder, typically located in the user's directory or a shared network location.
• Alternatively, exclude the following file types:
  • *.mvd2
  • *.aisf
  • *.acsf
  • *.aiix
  • *.atsf
  • *.dat

For Institutional AV/SIEM:

• Request your IT team to exclude the above file types or specific directories from real-time protection.

Recommendation:

Option 2 (Disable Real-Time Protection for Volocity) is the preferred solution. It is easy to configure, minimizes conflicts, and maintains a better level of overall system security compared to completely disabling protection.

For users in managed environments, consult your IT department to implement exclusions safely and in compliance with institutional policies.